| Service |
Feeds (?) |
Status |
System Time |
Time Last Updated |
Est. Resolution Time |
History |
Notification |
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Skipjack Production Environment
Skipjack Production Environment
Functions Impacted:
Transaction processing for live accounts
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Fully Functional |
1/28/2012 4:34:23 AM EST |
1/22/2012 6:27:54 AM EST |
--- |
--- |
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Skipjack Development Environment
Skipjack Development Environment
Functions Impacted:
Transaction processing for developer accounts
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Fully Functional |
1/28/2012 4:34:23 AM EST |
1/24/2012 9:16:31 AM EST |
--- |
--- |
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Skipjack Merchant Services
Skipjack Merchant Services
Functions Impacted:
Skipjack Reporting Tool and Skipjack Transaction Register
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Fully Functional |
1/28/2012 4:34:23 AM EST |
1/22/2012 6:27:54 AM EST |
--- |
--- |
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Skipjack Settlement Environment
Skipjack Settlement Environment
Functions Impacted:
Batch closing and settling for live accounts
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Fully Functional |
1/28/2012 4:34:23 AM EST |
1/22/2012 6:27:54 AM EST |
--- |
--- |
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Batch Authorizations
Batch Authorizations
Functions Impacted:
Batch authorizations and API requests
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Fully Functional |
1/28/2012 4:34:23 AM EST |
1/22/2012 6:27:55 AM EST |
--- |
--- |
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vpos.skipjack.com
vpos.skipjack.com
Functions Impacted:
All applications hosted on this domain
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Intermittent |
1/28/2012 4:34:23 AM EST |
1/25/2012 10:27:13 AM EST |
5:00 PM |
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secure.skipjack.com
secure.skipjack.com
Functions Impacted:
1. All applications hosted on this domain
2. Skipjack login page
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Intermittent |
1/28/2012 4:34:23 AM EST |
1/25/2012 10:27:58 AM EST |
5:00 PM |
View |
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|
|
www.skipjack.com
www.skipjack.com
Functions Impacted:
Access to Skipjack's corporate website
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Intermittent |
1/28/2012 4:34:23 AM EST |
1/25/2012 10:28:15 AM EST |
5:00 PM |
View |
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|
|
AccessControl
AccessControl
Functions Impacted:
Enforces user access privileges for custom payment applications.
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|
Fully Functional |
1/28/2012 4:34:23 AM EST |
1/22/2012 6:27:55 AM EST |
--- |
--- |
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TSYS (Vital)
TSYS (Vital)
Functions Impacted:
Transaction processing for all merchants using Vital as their processor. You can determine what processor is being used in your account by checking the "Protocol" identifier located at the top of the Account Summary screen in your Skipjack account.
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Fully Functional |
1/28/2012 4:34:23 AM EST |
1/22/2012 6:27:54 AM EST |
--- |
--- |
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Global Payments Systems
Global Payments Systems
Functions Impacted:
Transaction processing for all merchants using Global Payments Systems as their processor. You can determine what processor is being used in your account by checking the "Protocol" identifier located at the top of the Account Summary screen in your Skipjack account.
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Fully Functional |
1/28/2012 4:34:23 AM EST |
1/22/2012 6:27:54 AM EST |
--- |
--- |
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Global Payments Systems PIN Debit (Interac)
Global Payments Systems PIN Debit (Interac)
Functions Impacted:
Transaction processing for all merchants using Global Payments Systems PIN Debit (Interac) as their processor. You can determine what processor is being used in your account by checking the "Protocol" identifier located at the top of the Account Summary screen in your Skipjack account.
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Fully Functional |
1/28/2012 4:34:23 AM EST |
1/22/2012 6:27:54 AM EST |
--- |
--- |
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First Data Merchant Services (Nashville)
First Data Merchant Services (Nashville)
Functions Impacted:
Transaction processing for all merchants using First Data Merchant Services (Nashville) as their processor. You can determine what processor is being used in your account by checking the "Protocol" identifier located at the top of the Account Summary screen in your Skipjack account.
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Fully Functional |
1/28/2012 4:34:23 AM EST |
1/22/2012 6:27:54 AM EST |
--- |
--- |
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Fifth Third Bank
Fifth Third Bank
Functions Impacted:
Transaction processing for all merchants using Fifth Third Bank as their processor. You can determine what processor is being used in your account by checking the "Protocol" identifier located at the top of the Account Summary screen in your Skipjack account.
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Fully Functional |
1/28/2012 4:34:23 AM EST |
1/22/2012 6:27:54 AM EST |
--- |
--- |
Subscribe
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ConcordEFS
ConcordEFS
Functions Impacted:
Transaction processing for all merchants using ConcordEFS as their processor. You can determine what processor is being used in your account by checking the "Protocol" identifier located at the top of the Account Summary screen in your Skipjack account.
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Fully Functional |
1/28/2012 4:34:23 AM EST |
1/22/2012 6:27:55 AM EST |
--- |
--- |
Subscribe
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Lynk
Lynk
Functions Impacted:
Transaction processing for all merchants using Lynk as their processor. You can determine what processor is being used in your account by checking the "Protocol" identifier located at the top of the Account Summary screen in your Skipjack account.
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Fully Functional |
1/28/2012 4:34:23 AM EST |
1/22/2012 6:27:55 AM EST |
--- |
--- |
Subscribe
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Paymentech (Salem)
Paymentech (Salem)
Functions Impacted:
Transaction processing for all merchants using Paymentech's Salem platform as their processor. You can determine what processor is being used in your account by checking the "Protocol" identifier located at the top of the Account Summary screen in your Skipjack account.
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Fully Functional |
1/28/2012 4:34:23 AM EST |
1/22/2012 6:27:55 AM EST |
--- |
--- |
Subscribe
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Paymentech (Tampa)
Paymentech (Tampa)
Functions Impacted:
Transaction processing for all merchants using Paymentech's Tampa platform as their processor. You can determine what processor is being used in your account by checking the "Protocol" identifier located at the top of the Account Summary screen in your Skipjack account.
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Fully Functional |
1/28/2012 4:34:23 AM EST |
1/22/2012 6:27:55 AM EST |
--- |
--- |
Subscribe
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TSYS (Vital) Debit
TSYS (Vital) Debit
Functions Impacted:
Transaction processing for all merchants using TSYS (Vital) Debit as their processor. You can determine what processor is being used in your account by checking the "Protocol" identifier located at the top of the Account Summary screen in your Skipjack account.
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Fully Functional |
1/28/2012 4:34:23 AM EST |
1/22/2012 6:27:55 AM EST |
--- |
--- |
Subscribe
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Public Internet
Public Internet
Functions Impacted:
Impact varies depending upon the nature and severity of the Internet connection issue. It may impact all Skipjack functions.
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Fully Functional |
1/28/2012 4:34:23 AM EST |
4/4/2011 12:31:41 PM EST |
12:40 PM |
--- |
Subscribe
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Skipjack Interactive Voice Response
Skipjack Interactive Voice Response
Functions Impacted:
Transaction processing for all customers using Skipjack's Interactive Voice Response system for voice authorizations.
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Fully Functional |
1/28/2012 4:34:23 AM EST |
1/22/2012 6:27:55 AM EST |
--- |
--- |
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Skipjack Toll Free Support
Skipjack Toll Free Support
Functions Impacted:
Access to Skipjack Support Staff
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Fully Functional |
1/28/2012 4:34:23 AM EST |
12/21/2011 6:37:53 PM EST |
--- |
--- |
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Other Known Issues
Other Known Issues
Functions Impacted:
All other issues not covered in the above list of services.
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|
Fully Functional |
1/28/2012 4:34:23 AM EST |
12/26/2011 8:16:42 AM EST |
--- |
--- |
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*Note: many factors can impact the service availability of a specific processor. Although a processor may display a status other than "Fully Functional", this does not necessarily mean that the issue originates with that processor; some other factor may be the root cause.
Copyright © 2002-2012 Skipjack Financial Services, Inc.
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